Our Candidate Charter

Here at EMS Recruitment Group, we believe that all candidates deserve an honest and efficient response to any application you make through us.

Once involved in a recruitment process, we totally understand your need for regular updates and objective advice. We have a true focus on candidate care and our formula is simple: Honesty, Professionalism and Respect.

We appreciate that you have chosen us to assist you, and we promise to treat your application with the utmost confidentiality.

Of course we cannot guarantee a job offer for every candidate who contacts us, but we do guarantee the following:

  • An email response to any electronic correspondence within 48 hours of receipt (Mon-Fri)
  • A ‘same day' return phone call to messages left wherever possible
  • Genuine and sound advice, support and feedback throughout the recruitment process on any application you progress through ourselves
  • An ethical and courteous approach to all communications
  • Commitment to equality of opportunity in all areas of our work

If you have any feedback regarding your experiences with EMS Recruitment Group, please contact Anna Hird  - 01928 791 447